All Orders Requires A Valid Contact Telephone Number
We now require a contact number to enable us to ensure your order is sent out in a timely manner.
The UK courier companies now require a contact number. This can then be used to let you know at least a day in advance that your order is due for delivery, as not all customers read or access to their Email on a daily bases. Also if they are unable to locate your address they are then able to call you for directions.
Once your Payment is cleared by PayPal, which usually takes up to 24 hours, your order will be processed.
PayPal requires that all orders be delivered within 7 working days. Normal Delivery charge is £6.99.
IF YOU REQUIRE YOUR ORDER QUICKLY PLEASE TELEPHONE US AND WE WILL ENSURE YOUR ORDER IS SHIPPED OUT AS SOON AS POSSIBLE.
If we find that due to a high volume of sales your product is not available we will of course notify you of this within 24 hours of you placing your order and find out if you would like to wait for the stock to arrive or issue you with a refund the same day.
We can then release your order to the Shipping Company.
When the delivery company has collected your order you will be notified via PayPal tracking that your order has been posted out along with the tracking information.
We are unable to leave the tracking information on a Landline number so it is highly advisable to leave us a Mobile number.
We are currently unable to confirm a delivery time for your order but you may be able to find out the status of your order when you check your tracking details online.
Our hours of Business are Monday – Saturday 8am – 8pm. Orders placed after the close of business or during a Public holiday are processed the next working day.
If you require next day delivery your order must be placed by 10am and you will need to telephone us in person to ensure delivery. Note: If an order is placed on Friday by 10am, the order will be delivered on Monday. Next Day Delivery charge is £14.95.
For further assistance please telephone our Client Services Team on +44 (0) 208 524 7047